LyticsLab
Terms of Use

Updated as of August 4th 2015

Service

Terms of use apply to all users of our LyticsLab service, a product owned by MARLIN TRUETT DATA SOLUTIONS LLC. LyticsLab is a business intelligence service, dedicated to professional use only. 

Account Terms:

In order to access some features of our LyticsLab service, you will have to create an account. You must be 13 years or older to use this Service. You must be a human. Accounts registered by “bots” or other automated methods are not permitted: you agree not to use or launch any automated system that accesses the LyticsLab service in a manner that sends more request messages to the LyticsLab service servers in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser. You must provide your legal full name, a valid email address and any other information requested in order to complete the sign up process. Your login may only be used by one person – a single login shared by multiple people is not permitted. You must create separate logins for each person. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account). MARLIN TRUETT DATA SOLUTIONS LLC cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You may never use another's account without permission. If you are using a free account you are not permitted to block ads. One person or legal entity may not maintain more than one free account. You must notify MARLIN TRUETT DATA SOLUTIONS LLC team immediately of any breach of security or unauthorized use of your account. Although MARLIN TRUETT DATA SOLUTIONS LLC will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of LyticsLab service or others due to such unauthorized use.

Modifications to the Service and Prices

MARLIN TRUETT DATA SOLUTIONS LLC reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the LyticsLab Service (or any part thereof) with or without notice. 

Prices of all Services, including but not limited to monthly subscription plan fees to the LyticsLab Service, are subject to change. Such notice may be provided at any time by posting the changes to the LyticsLab service Site or LyticsLab itself. 

MARLIN TRUETT DATA SOLUTIONS LLC shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the LyticsLab Service.

Content Ownership

We claim no intellectual property rights over the material you provide to the LyticsLab Service. Your profile and materials uploaded remain yours. However, by sharing your login and password publicly, you agree to allow others to view and share your Content. 

MARLIN TRUETT DATA SOLUTIONS LLC does not pre-screen Content, but MARLIN TRUETT DATA SOLUTIONS LLC and its designee have the right (but not the obligation) at their sole discretion to refuse or remove any Content that is available via the LyticsLab Service. 

You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from MARLIN TRUETT DATA SOLUTIONS LLC. 

By becoming a paying customer of the LyticsLab service, you grant us permission to use your company name and logo in connection with the marketing and promotion of LyticsLab.

Termination

You are solely responsible for properly cancelling your account. You can cancel your account at any time by e-mailing support@marlintruett.com. All of your Content (framework of your queries, dashboards and models) can be immediately deleted from the LyticsLab Service upon cancellation if you asked for it (support@marlintruett.com). This information cannot be recovered once your account is cancelled. 

MARLIN TRUETT DATA SOLUTIONS LLC, at its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the LyticsLab Service, or any other MARLIN TRUETT DATA SOLUTIONS LLC service, for any reason at any time. Such termination of the LyticsLab Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your Account. MARLIN TRUETT DATA SOLUTIONS LLC reserves the right to refuse LyticsLab service to anyone for any reason at any time. 

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any MARLIN TRUETT DATA SOLUTIONS LLC customer, employee, member, or officer will result in immediate account termination.

Technical Specifications

If the customer wants specific developments (for example: trainings, particular connections, etc…), they should contact MARLIN TRUETT DATA SOLUTIONS LLC at support@marlintruett.com to discuss a customized solution, free or paying. MARLIN TRUETT DATA SOLUTIONS LLC can decline the request at its sole discretion. 

Formats compatibility: MARLIN TRUETT DATA SOLUTIONS LLC can’t guarantee LyticsLab’s compatibility with all data sources formats (web or on-premise).

General Conditions

Your use of the LyticsLab Service is at your sole risk. The LyticsLab service is provided on an “as is” and “as available” basis. 

Technical support is provided IN PRIORITY to paying account holders over free account holders. Technical support is only available via email at support@marlintruett.com. 

You must not modify, adapt or hack the LyticsLab Service or modify another website so as to falsely imply that it is associated with the LyticsLab, MARLIN TRUETT DATA SOLUTIONS LLC, or any other MARLIN TRUETT DATA SOLUTIONS LLC service. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the LyticsLab Service, use of the LyticsLab Service, or access to the LyticsLab Service without the express written permission by MARLIN TRUETT DATA SOLUTIONS LLC. 

We may, but have no obligation to, remove Content and Accounts containing Content that we determine at our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. You may not use the LyticsLab Service for any illegal or unauthorized purpose. You must not, in the use of the LyticsLab Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You also agree not to submit any Software to LyticsLab through the Service. 

You understand that the technical processing and transmission of the LyticsLab Service, including your Content, may be transferred unencrypted and involve transmissions over various networks; and changed to conform and adapt to technical requirements of connecting networks or devices. 

You must not upload, post, or transmit unsolicited email, SMSs, or “spam” messages to MARLIN TRUETT DATA SOLUTIONS LLC and LyticsLab service. 

You must not transmit any worms or viruses or any code of a destructive nature through LyticsLab service and to MARLIN TRUETT DATA SOLUTIONS LLC. 

If your bandwidth usage exceeds 250 MB/month, or significantly exceeds the average bandwidth usage (as determined solely by MARLIN TRUETT DATA SOLUTIONS LLC) of other LyticsLab service customers, we reserve the right to immediately disable your account until you can reduce your bandwidth consumption. 

MARLIN TRUETT DATA SOLUTIONS LLC does not warrant that the service will meet your specific requirements, the service will be uninterrupted, timely, secure, or error-free, the results that may be obtained from the use of the service will be accurate or reliable, the quality of any products, services, information, obtained by you through the service will meet your expectations, and any errors in the LyticsLab Service will be corrected. 

The failure of MARLIN TRUETT DATA SOLUTIONS LLC to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. The Terms of use constitutes the entire agreement between you and MARLIN TRUETT DATA SOLUTIONS LLC and govern your use of the LyticsLab Service, superseding any prior agreements between you and MARLIN TRUETT DATA SOLUTIONS LLC (including, but not limited to, any prior versions of the Terms of Use). 

MARLIN TRUETT DATA SOLUTIONS LLC reserves the right to update and change the Terms of Use from time to time without notice. Any new features that augment or enhance the current LyticsLab Service, including the release of new tools and resources, shall be subject to the Terms of Use. Continued use of the LyticsLab Service after any such changes shall constitute your consent to such changes. Questions about the Terms of use should be sent to support@marlintruett.com.

Privacy Policy Notice

MARLIN TRUETT DATA SOLUTIONS LLC respects the privacy of anyone who uses MARLIN TRUETT DATA SOLUTIONS LLC online applications (LyticsLab). MARLIN TRUETT DATA SOLUTIONS LLC gathers important information from our visitors and customers. We publish this Privacy Policy to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection. 

This Privacy Policy is part of the Terms of Use. We reserve the right to change this Privacy Policy. If we change it, we will provide notification of the change at least thirty (30) business days before the change takes effect and include directions for how you can respond to the change. 

Collected Information: 

We require people who register to use a MARLIN TRUETT DATA SOLUTIONS LLC online application to give us contact information. We ask for contact and account information, such as email, password, country, time zone and number of users in the organization who will be using LyticsLab, in addition to financial and billing information, such as billing name and address. 

MARLIN TRUETT DATA SOLUTIONS LLC does not distribute or share customer e-mail addresses, except as noted in its Terms of Use, or as may be required by law. 

We transfer information about you if MARLIN TRUETT DATA SOLUTIONS LLC or LyticsLab service is acquired by or merged with another company. In this event, MARLIN TRUETT DATA SOLUTIONS LLC will notify you before information about you is transferred and becomes subject to a different privacy policy. 

MARLIN TRUETT DATA SOLUTIONS LLC uses the information we collect to set up LyticsLab for individuals and their organizations. We may also use the information to contact customers and prospects to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about LyticsLab or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing support@marlintruett.com. 

All financial and billing information that we collect through a MARLIN TRUETT DATA SOLUTIONS LLC Web site and LyticsLab are used solely to bill for LyticsLab. MARLIN TRUETT DATA SOLUTIONS LLC does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the MARLIN TRUETT DATA SOLUTIONS LLC Terms of Use, we do not disclose to any third party the information provided. 

Other third parties, such as content providers, may provide information on a MARLIN TRUETT DATA SOLUTIONS LLC Web site, but they are not permitted to collect any information, nor does MARLIN TRUETT DATA SOLUTIONS LLC share any personally identifiable user information with these parties. 

MARLIN TRUETT DATA SOLUTIONS LLC customers use MARLIN TRUETT DATA SOLUTIONS LLC online applications to “read” data and information or to store a picture of their data. MARLIN TRUETT DATA SOLUTIONS LLC will not review, share, distribute, print, or reference any such data except as provided in the MARLIN TRUETT DATA SOLUTIONS LLC Terms of Use, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of LyticsLab are responsible for maintaining the confidentiality and security of their user registration and passwords. 

MARLIN TRUETT DATA SOLUTIONS LLC may also collect certain information from visitors to a MARLIN TRUETT DATA SOLUTIONS LLC Web site and customers of LyticsLab, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the MARLIN TRUETT DATA SOLUTIONS LLC Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties. 

Data Storage: 

MARLIN TRUETT DATA SOLUTIONS LLC uses third party secured hosting providers to supply the necessary hardware, software, networking, storage, and related technology required to run LyticsLab. Although MARLIN TRUETT DATA SOLUTIONS LLC owns the code and all rights to the LyticsLab service application, you retain all rights to your data.

Security

Security is our number one priority. 

As regards internal relational databases such as Postgre, Mysql, Oracle, SQL server, security depends on your internal capabilities. 

MARLIN TRUETT DATA SOLUTIONS LLC requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data. 

Opt-Out Policy: 

MARLIN TRUETT DATA SOLUTIONS LLC offers you a means to choose how we may use information you provided. If, at any time after registering for information or paying for LyticsLab, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to support@marlintruett.com. 

Correcting and Updating Your Information: 

To update or change registration information or to update billing information, log on to the Services at a lyticslab.com Website, click the “Sign In” button. Once in your LyticsLab account, change it in your Profile menu. You can’t correct and update information by phone or email. 

Additional Information: 

Questions regarding this Privacy Policy or the security practices of LyticsLab should be directed to MARLIN TRUETT DATA SOLUTIONS LLC by e-mailing support@marlintruett.com.

Cookies

Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. MARLIN TRUETT DATA SOLUTIONS LLC uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. MARLIN TRUETT DATA SOLUTIONS LLC issues a mandatory session cookie to each user of LyticsLab only to record encrypted authentication information for the duration of a specific session. If you reject this cookie, access to and usage of LyticsLab will be denied.


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